User Guide

1. Create an Account

1. Go to the signup page by clicking "Sign Up" in the header
2. Fill out the form with your name, email, phone and password
3. Validate your account via the confirmation email
4. Log in with your credentials

2. Initial Setup

1. Complete your profile in settings (company name, contact information)
2. Purchase SMS credits via the Credits section
3. Wait for your sender name validation by the administration

Global Statistics

Performance Overview

The Performance section displays detailed statistics on your SMS sends.

• Total Sent: Number of SMS sent over a period (7, 30 or 90 days)
• Delivery Rate: Percentage of SMS successfully delivered
• Average Send Time: Average time to send an SMS

SMS History

At the bottom of the dashboard, you'll find the complete history of all SMS sent with details of each send.

Purchase Credits

1. Go to "Credits" in the menu
2. Choose a package that suits your needs
3. Select your payment method (Wave, Orange Money, Credit card, etc.)
4. Confirm the transaction
5. Your credits are automatically added after validation

Understanding SMS Costs

Check your Credits

Your remaining credits are displayed at the top right of the dashboard, in the Credits menu, and before each SMS send.

Step 1: Access Campaign Creation

1. Click on "SMS Campaigns" in the menu
2. Click on "Create a campaign" or "New campaign"

Step 2: Choose Campaign Type

Step 3: Add Recipients

Step 4: Write your Message

1. In the "Message" field, type your SMS text
2. Personalize with available variables: {prenom}, {nom}, {telephone}
3. Preview the number of SMS needed (displayed at the bottom)
4. Check the total cost in credits

Step 5: Schedule Send (Optional)

Step 6: Send the Campaign

1. Check all details (number of recipients, total cost, message content)
2. Click on "Send campaign"
3. Confirm the send
4. Follow the progress in real time

Create a Contact

1. Go to "Contacts" in the menu
2. Click on "Add a contact"
3. Fill in the information (First name, Last name, Phone, optional Email, optional Group)
4. Click on "Save"

Import Contacts in Bulk

1. Prepare an Excel or CSV file with your contacts
2. Go to "Contacts"
3. Click on "Mass import"
4. Drag and drop your file
5. Check the imported contacts
6. Click on "Confirm import"

Organize your Contacts

• Create groups to organize your contacts
• Search for a contact by name or phone
• Edit a contact's information
• Delete a contact
• Export your contacts to CSV

What is a Vote Campaign?

A vote campaign allows you to create SMS polls and votes where recipients can answer one or more questions.

Create a Vote Campaign

1. Go to "Vote" in the menu
2. Click on "Create a vote" or "New vote"

Create Questions

1. Add a question by clicking on "Add a question"
2. Write the question
3. Add answer options (at least 2 options per question, identified by A, B, C, etc.)
4. Add other questions if necessary

View Results

In the vote list, click on a vote to see the results:

• Global statistics (number of votes, percentage per option)
• Results by question
• List of voters with their choices
• Distribution charts

Global Statistics

The dashboard automatically displays:

• Total number of campaigns
• Total number of contacts
• Number of SMS sent
• Success rate

Detailed Statistics

1. Go to "Statistics" in the menu
2. You'll see evolution charts, statistics by campaign type, delivery rate, etc.

SMS History

The complete history is available in the dashboard (the last 10 SMS) and in history (all SMS with pagination).

• Available filters: By campaign, By status, By period
• Details of each SMS: Number, Status, Date, Cost
• Pagination to navigate through history